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IVR SOLUTIONS FOR BUSINESSFor businesses that demand high-performance, versatile, and scalable Interactive Voice Response, Plum Voice offers a combination of our own VoiceXML technology and complete professional services. We deliver telephony automation solutions that enable companies to exceed their goals and streamline their processes. |
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Telco provisioning, 7x24 operations, port capacity, fault tolerance, disaster recovery: leave these details to us, while you focus on your customers and your business.
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Reliable, scalable, and pre-configured to meet custom specifications, Plum IVR Servers include all necessary software and hardware for swift deployment of IVR applications.
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The Plum Professional Services team designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes and industries, from all around the world.
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With Plum Survey, you can design your survey online and instantly deliver it over the web and the phone. Automate calls and analyze responses, all with one simple tool.
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LATEST NEWS
Plum Voice Has Banner Year in 2011
In 2011, Plum Voice had record sales for onsite systems, hosted IVR service, and telephone surveys.
As a result of this growth in sales, Plum is setting up another data center in Philadelphia, Pennsylvania to increase overall capacity and add more redundancy and disaster-recovery capabilities.
For more information on this article, please see here. Read More
Plum Survey 1.6 release now into production
The 1.6 release of Plum Survey is now in production. The new features that have been added to this release are:
1) Transcription of recordings for the "comments" type question: With this feature, you would be able to have recordings for "comments" questions transcribed so you would be able to view them in text form when viewing survey responses.
2) Sharing survey responses: With this feature, you have the option of sharing survey responses and report data with other survey accounts for them to view.
If you are interested in these features, please contact your sales representative to have these features enabled for you. Read More
VXML DEVELOPMENT
<clear> « tag of the day
The <clear> element resets one or more form items.
Read More BLOG
Sports Analytics Emerge
…continued from NBA Playoff Laptop Flap…
While not all coaches and front offices are embracing sports analytics, a few major franchises are, including the Boston Celtics, Oklahoma City Thunder and San Antonio Spurs of the NBA (all still-alive playoff teams, by the way).
Sports analytics are big enough now that there’s an annual conference—the MIT … Read More
NBA Playoff Laptop Flap
In Game 5 of the NBA playoff series between the Denver Nuggets and Los Angeles Lakers last week, the Nuggets had a laptop with them on the bench in the closing moments of the game.
The Lakers complained after the game that NBA rules forbid the use of laptops or tablets during play. That’s … Read More
Machines Thinking Like People?
Babies Hear Everything
No More Baby Talk
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